Planned Parenthood  |  Multiple Locations

Boulder Associates has built a relationship with several Planned Parenthood affiliates, helping them create health centers focused on a thoughtful, comprehensive patient experience for a patient population that is often underserved. While doing so, Boulder Associates ensured that the Planned Parenthood guiding principle of “Care. No Matter What.” was reflected throughout. This assures and reminds patients that they are in a safe, compassionate healthcare environment that delivers quality care without judgement.

The relationship began in 2013 when Boulder Associates was part of a team with Bergland and Cram Architects, working with Planned Parenthood of Southern New England on a 3P event to design a prototype clinic. A foundational model was created based upon a lean design approach with the goals of:

• Eliminating patient waiting and hand-offs
• Balancing care with expertise
• Ensuring smart functionality
• Ensuring team space is central and visual to support staff and communication flow
• Standardizing exam room layouts for better efficiency
• Facilitating collaboration between all staff, providers, and patients

Planned Parenthood physicians, medical assistants, and admin staff all worked along with the Boulder Associates project team for a week-long 3P event in which full-scale cardboard mockups of the clinic design were created, tested, revised and perfected.

Boulder Associates has since worked with other Planned Parenthood affiliates on a series of different projects to implement this model:

• Planned Parenthood of Southern New England - Hartford, Connecticut
• Planned Parenthood of the Pacific Southwest - El Centro, California
• Planned Parenthood of the Pacific Southwest - Vista, California
• Planned Parenthood of the Southwest Mission Bay Health Center - San Diego, California
• Planned Parenthood of the Pacific Southwest Mira Mesa - San Diego, California
• Planned Parenthood Pasadena San Gabriel Valley - Baldwin Park, California
• Planned Parenthood of the Pacific Southwest Chula Vista Center - Chula Vista, California