Nurturing Healing Relationships Through Design
The psychosocial dimension of care for oncology patients is critical to supporting the emotional and physical aspects of cancer. When Sutter Medical Foundation hosted patient focus groups to inform the design of a new oncology clinic, patients indicated that the most important factor in cancer care is relationships. In response to those perspectives, Sutter Medical Foundation created a service delivery model and supporting clinic design aimed at optimizing personal relationships. Preliminary findings describe how different relationships, such as patient-clinician and clinician-clinician, are supported by the design and linked with increased quality of care.